Understanding Safe Delete

Safe Delete helps prevent accidental loss of important files. If a file is deleted outside Mylio Photos, the app will attempt to restore it.

Suppose an image is deleted on a Vault device outside Mylio Photos in Windows Explorer or macOS Finder. In that case, the app will try to locate and restore a copy of the Original from another source (e.g., another device you’ve added to Mylio Photos that stores Original files). If the app cannot locate a copy of the Original from another source, it will show this file as a Lost Original.

In Mylio Photos, Safe Delete is ON by default. If you turn this option OFF, any photo or video deleted outside Mylio Photos in your Vault’s file system will be permanently deleted inside the Mylio Photos app and across all synced devices.

!WARNING: Safe Delete only works on devices designated as a Vault. If media is deleted from the file system of a device designated as Space Saver or another custom device sync policy, the media will be permanently deleted across all Mylio devices, including devices designated as Vaults.

Enabling or Disabling Safe Delete

1. Open Mylio Photos and go to the Dashboard View.

2. Select Devices, then choose a device.

3. At the bottom of the Device Settings, toggle the Safe Delete option ON or OFF.

!NOTE: When you enable (or disable) Safe Delete, the setting applies to all devices associated with your Mylio Account.

By default, when a photo or video is deleted outside of Mylio Photos in Windows Explorer or macOS Finder, Safe Delete will attempt to restore the file automatically. For additional control, you can set up Mylio Photos to offer you the option to Restore the file or Delete the media from your Mylio Account by enabling Show File Changes.

Enabling Show File Changes

1. Open Mylio Photos, access the More menu and choose Settings.

2. Select General.

3. Toggle the switch next to Show file changes.