The Mylio Photos+ Cache is a temporary holding area used when sync settings are adjusted. For instance, you may have used Sync on Demand to temporarily access an optimized image or original-quality (full-resolution) file on a device that is set to keep the catalog only, or you may have used Tap to Sync to change the sync policy for a specific folder.
Cached files are represented by a green squiggly line in the Sync Panel. This shows that a device has photos and videos (or higher quality versions of a photo or video) that it does not need.
If your device is set to SpaceSaver, Mylio Photos+ will monitor the cache, and if your device becomes full, will automatically manage the cache. However, in some instances, you may want to manually empty the cache if your device is running low on storage. To clear the cache:
- Click the Dashboard icon
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in the left sidebar. - Select Devices, then click a Device Card to open the Device Settings
- Click the Clear Cache button.
- Mylio Photos will show the number of optimized and original-quality (full-resolution) images that can be cleared from the cache. Complete the process by clicking the YES button.
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Angela@Mylio wrote: Aug 8, 2024
Hi Eva - In order for clearing the cache to work, those files need to be safely saved to at least one Vault device. Additionally, Mylio Photos will not delete files from your camera roll (it is a one-way sync) unless you use the Free Up Space option. Here is some additional info: https://manual.mylio.com/24.3/en/topic/free-up-space-on-camera-roll-or-media-library
Eva Rainer wrote: Aug 8, 2024
Hello,
i have had the problem all along since using Mylio, that i cannot clear my cache. The Button is there and its offering over 10.000 Originals in cache, but when i click yes it either collapses or counts up the numbers until the end and then nothing is changed.
Am I correct for thinking Mylio has the right to go into my Camera Roll and delete Photos that are saved in Mylio? Thank you for the support. Eva