Learn Panel

The Learn Panel is your first stop when you have a question or need guidance in Mylio Photos. It brings together help resources, tutorials, news, and support tools in one convenient place — without ever leaving the app.

Opening the Learn Panel

The Learn Panel can be opened in several ways depending on your device:

On a computer or tablet – Click the Learn Panel icon at the bottom of the right sidebar. The icon appears as an open book.
On a phone – Tap the Learn Panel icon in the top app bar.
All platforms – Select Learn Mylio Photos from the Help menu.

*TIP: The Learn Panel opens automatically each time you launch Mylio Photos. Mylio Photos+ subscribers can turn off this behavior by going to More menu > Settings > Device Appearance and toggling Show the Learn Panel on Launch to OFF.

*TIP: On computers, the Learn Panel window can be moved anywhere on your screen or to a secondary monitor. Click and drag the bar at the top of the window to reposition it.

*TIP: The Learn Panel window can be moved anywhere on your screen or even to a different monitor, making it easy to follow along with tutorials. Just click and drag the bar at the top of the window.

Sections of the Learn Panel

The Learn Panel is organized into five sections. Click the tabs along the top of the Learn Panel window to navigate between them.

Home

The Home tab is the default view when the Learn Panel opens. It provides quick links to each section of the Learn Panel:

• What’s New — Jump to the News tab for product updates, release notes, and the change log
• Learn — Jump to the Learn tab for short tutorials on common tasks
• Links — Jump to the Links tab for access to the manual, Fundamentals Course, and more
• Open Chat — Jump to the Chat tab to start a conversation with the AI support chat

News

The News tab keeps you up to date on the latest from Mylio Photos.

• Product Updates — Release notes and change log for recent app updates
• Live Events — Links to upcoming webinars and live sessions
• Mylio Blog — Links to recent articles from the Mylio blog

Learn

The Learn tab provides tips and step-by-step guidance for common actions in Mylio Photos.

• Browse tips organized by feature and workflow
• Ideal for learning a new feature or refreshing your memory on how something works
• A great companion when working through an unfamiliar task

Links

The Links tab provides fast access to Mylio Photos’ broader library of support resources.

• How-To Guide — The complete Mylio Photos manual
• Fundamentals Course — A structured course for getting started with Mylio Photos
• Additional education and support resources

Chat

The Chat tab is the fastest way to get answers and troubleshoot common issues. Ask questions in plain language — no search terms needed — and the AI Chat searches the Mylio how-to guide to surface relevant information.

• Ask questions about features, settings, and workflows
• Troubleshoot common issues in real time
• If the AI Chat can’t resolve your issue, you can escalate to a human member of the Mylio Support team directly from within the chat
  

The AI Chat is also available outside of the app at support.mylio.com.