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Set a Device Sync Policy Preset

Backup and Protect » Keep Your Devices in Sync » Set a Device Sync Policy Preset

Device Sync Policies determine how your Mylio Photos Library is stored and accessed on each connected device. Mylio Photos includes several built-in sync policy presets designed to support different device types and workflows. You can also create custom SyncPolicies or…

Create a Custom Device Sync Policy with SyncCollections

Backup and Protect » Keep Your Devices in Sync » Set a Device Sync Policy Preset » Create a Custom Device Sync Policy with SyncCollections

Device Sync Policy presets like SpaceSaver or Vault work well for most situations. But if you need more control over which files are stored on a specific device, SyncCollections give you that flexibility. SyncCollections let you define exactly what media is synced…

Adjusting a Sync Policy from the Sync Panel

Backup and Protect » Keep Your Devices in Sync » Understanding the Sync Panel » Adjusting a Sync Policy from the Sync Panel

In addition to an overview of device status, the Sync Panel offers the option to quickly adjust the Sync Policy of any folder in your Mylio Photos Library. Click Folders icon in the left sidebar. Select the folder you want to adjust the Sync Policy for. Click the…

Setting a Guest Device to Limited Access Mode

Backup and Protect » Add Devices » Add a Guest Device » Setting a Guest Device to Limited Access Mode

Limited Access Mode is a great way to share your Mylio Photos Library with others – like family, friends, or teammates – while keeping your most important content and settings safe. It’s perfect when you want someone to view or lightly interact with specific…

Add a Guest Device

Backup and Protect » Add Devices » Add a Guest Device

Mylio Photos makes it easy to securely share your photo library with trusted family members, friends, or collaborators using Guest Devices. With a Family Plan or Team Plan, you can invite others to connect their devices, assign personalized access, and configure…

Control Device Storage

Backup and Protect » Control Device Storage

By default, Mylio Photos+ will automatically manage available disk space on any device that is not configured as a Vault. The application automatically determines the amount of free space to leave on a device, but this amount can be customized to fit your device…

Manage Device Settings

Backup and Protect » Manage Device Settings

Device Settings let you customize how each device on your account is set up. Click the Dashboard icon  in the left sidebar. Select Devices, then click or tap on a Device Card to open the Device Settings. Customize the settings below to best fit each device and…

Understanding the Sync Panel

Backup and Protect » Keep Your Devices in Sync » Understanding the Sync Panel

The Sync Panel shows you an overview of each device’s status in your Mylio Photos Library. On a computer or tablet, click the info icon at the top of the right sidebar to reveal the right panel and access the Sync Panel. On a phone, tap the More Menu icon in…

Keep Your Devices in Sync

Backup and Protect » Keep Your Devices in Sync

Mylio Photos+ makes it simple to access your media on all your devices. The sync process ensures that your devices always have the same information about the media in your library. Each time new photo and video files are added to one device, they become available on…

Access Optimized Images from Other Devices (Sync on Demand)

Backup and Protect » Access Optimized Images from Other Devices (Sync on Demand)

Sync on Demand allows devices storing low-quality thumbnail images to temporarily show a higher resolution optimized image for editing or sharing. This is a perfect workflow for mobile devices when you’re on the go. Click the More Menu icon in the top app bar,…

Store Specific Folders Locally for Offline Access (Tap to Sync)

Backup and Protect » Store Specific Folders Locally for Offline Access (Tap to Sync)

Tap to Sync gives you control over how individual folders are stored on each device, allowing you to override the device’s sync policy. This is especially useful when you want specific folders to be available offline in original or optimized quality—regardless…

Add Media vs. Add Device – What is the Difference?

Appendix » Add Media vs. Add Device – What is the Difference?

One of the most common questions about Mylio Photos involves adding media and devices to Mylio Photos. While these two options might sound similar, they serve very different purposes. Adding Media is making photos and videos visible in your Mylio Photos Library.…

Limit Access On Your Device with the Guest Space

Browse by Category with Spaces » Limit Access On Your Device with the Guest Space

The Guest Space is designed for temporarily sharing your device—such as a phone, tablet, or computer—while protecting your private content and restricting access to sensitive tools and settings. It’s ideal for situations when a friend or family member wants to…

Managing File System Changes with External Changes Policy

Backup and Protect » Manage Device Settings » Managing File System Changes with External Changes Policy

Mylio Photos+ includes an External Changes Policy (formerly called Safe Delete) that helps you manage what happens when files are deleted using your computer’s file system, outside of the Mylio Photos application. This feature is especially useful when you’re…

Adding a Vignette

Edit and Improve Images » Adding a Vignette

A Vignette darkens or lightens the edges of your image to emphasize the subject in a photo. The effect typically leaves the center of the image unaffected while darkening or brightening the edges. Open an image in Single Photo View, then click the edit icon to…

Join a Webinar

Additional Help » Join a Webinar

With our ongoing webinar series, getting up and running with Mylio Photos is easier than ever. Join a Mylio expert to learn how to make the most of the app. Watch LIVE for the opportunity to ask questions and get answers. Upcoming Webinars Webinar…

Add a Computer

Backup and Protect » Add Devices » Add a Computer

Installing Mylio Photos on a New Computer Mylio Photos+ can be installed on each computer you have, making it simple to access your Mylio Photos Library from all your devices. *TIP: If you’re installing for the first time and have not installed and activated Mylio…

Add a NAS

Backup and Protect » Add Devices » Add a NAS

Mylio Photos+ provides two ways to include a NAS in your workflow: Standard Configuration with a host computer (Windows only) Creating an S3 Private Cloud with your NAS (Windows/macOS) Differences Between S3 Private Cloud and Standard Mylio NAS Setup Setting up…

Create a Slideshow

Share and Export » Create a Slideshow

Slideshows are a great way to showcase your favorite photos. Mylio Photos has several tools to create the perfect slideshow to share with family and friends. Mylio Photos can create two types of slideshows: automatic and manual. Automatic Slideshows let you…

Saving a Display Copy

Edit and Improve Images » Edit with Other Applications » Saving a Display Copy

Any changes made in a third-party application must be saved or exported for Mylio Photos to display the edited image. Typically, saving the edited version of a file to the same folder as the original will show it next to the original, unedited version in your Mylio…

Export to a Folder

Share and Export » Export to a Folder

At some point, you’ll want to export edited images from your Mylio Photos Library. Whether you’ve cropped a photo, adjusted exposure and color, or added important metadata like keywords and ratings, Mylio Photos saves these changes as metadata in XMP sidecar files.…

Add a Cloud Service

Backup and Protect » Add Devices » Add a Cloud Service

Adding a cloud service is an excellent way for Mylio Photos+ subscribers to back up and protect their photos offsite securely and privately. Users can designate a cloud service as a Vault to back up and protect their entire Mylio Photos Library or add a Cloud service…

Create a New Folder

Manage Files and Folders » Create a New Folder

Mylio Photos gives you full control over how your media is organized by allowing you to create new folders directly within the app. Whether you’re starting from scratch or integrating existing folders from your computer or external drives, Mylio makes it easy to…

Create a Shareable Link

Share and Export » Create a Shareable Link

With Shareable Links, Mylio Photos+ subscribers can share a selection of photos as an online gallery, similar to creating a Shared Album. Images are hosted on non-indexed web pages that make it easy to share semi-privately. Mylio Photos creates a unique link to your…

Export with a Watermark

Share and Export » Export with a Watermark

Adding a watermark helps a layer of protection and personal branding to your photos when sharing online. Mylio Photos offers the option to add a customizable text watermark or apply a graphic watermark to your exported and shared photos. Mylio Photos’ watermark…

Publish a Shared Album

Share and Export » Publish a Shared Album

With Shared Albums, Mylio Photos+, subscribers can share an album as an online gallery. Images are hosted on non-indexed web pages that make it easy to share semi-privately. When you’re ready to share an Album, Mylio Photos creates a unique link to your…

Add Media from a Scanner

Add Photos, Videos, and Documents » Add Media from a Scanner

For the family historian, Mylio Photos is an invaluable tool for organizing and consolidating scanned family photos or slides. While each scanner is slightly different, they all create image files on your computer, which can then be imported to your Mylio Photos…

Manually Add A Face Tag

Tag People Using Facial Recognition » Manually Add A Face Tag

Occasionally, Mylio Photos may not recognize all faces in a photo. This can happen if a face is partially obscured or blurry. When that happens, you add face tags manually. This is also a great option for including face tags for pets or other non-human faces. …

Import a Google Photos Library

Add Photos, Videos, and Documents » Add Media From an Online Service » Import a Google Photos Library

Importing photos from a Google Photos Library uses Google Takeout, allowing you to download your personal data from your Google account. Download .zip file(s) containing your Google Photos Library using Google Takeout. Go to takeout.google.com in your web…

Add a Phone or Tablet

Backup and Protect » Add Devices » Add a Phone or Tablet

Mylio Photos+ can be installed on each phone or tablet you have, making it simple to access your Mylio Photos Library from all your devices. *TIP: If you’re installing for the first time and have not installed and activated Mylio Photos+ on another device, click…

Add a Title and Caption

Organize with Metadata in the Info Panel » Add a Title and Caption

Adding a Title and Caption is a great way to preserve details about an image. The Title and Caption fields are also searchable, which makes it easy to find pictures at a later date. Here are a couple of examples: A travel photographer might add a Title with the…

Move a Top Level Folder

Manage Files and Folders » Move Files and Folders » Move a Top Level Folder

You can move a top-level folder into another folder to make it a subfolder. This is useful when refining your folder structure or consolidating related folders under a common parent. !IMPORTANT: Moving folders in Mylio Photos also moves them in your device’s file…

Ignore a Group of Untagged Faces

Tag People Using Facial Recognition » Ignore a Group of Untagged Faces

When capturing photos of multiple people, such as a concert or public event, the image may include the faces of people you don’t know. Tag the face(s) you want to remember, then use the Ignore Untagged Faces option to remove the rest from your Untagged…

Create a Black and White Photo

Edit and Improve Images » Balancing Color » Create a Black and White Photo

Black-and-white photos have a timeless quality that works well for various subjects. Open an image in Single Photo View, then click the edit icon to open the Edit Panel. On a computer or tablet, twirl down the arrow next to Color, then select Black & White to…

Install Mylio Photos on a Computer

Install Mylio Photos » Install Mylio Photos on a Computer

Installing Mylio Photos for the First Time *TIP: If you’ve already installed and activated Mylio Photos on another device, click here for instructions on adding a computer to your Mylio Photos account. Go to mylio.com and choose Mylio Personal or Mylio…

Apply Edits to a Group of Images

Edit and Improve Images » Apply Edits to a Group of Images

Mylio Photos offers several ways to edit quickly or batch-process a group of photos. Presets (both built-in and custom) can be applied to a group of images simultaneously. Edits from an image can also be copied and pasted to a group of images. *NOTE: Batch editing…

Relocate a Folder in the File System

Manage Files and Folders » Move Files and Folders » Relocate a Folder in the File System

Mylio Photos allows you to move a top-level folder to a new location on your computer, external drive, or other connected storage, without breaking its connection to your library. This is useful if you want to free up space, reorganize storage devices, or move a folder…

Create a Custom Space for Personal Projects

Browse by Category with Spaces » Create a Custom Space for Personal Projects

Custom Spaces in Mylio Photos let you organize your library into focused, purpose-driven views. As an individual user, you can use Custom Spaces to highlight specific themes, activities, or projects. In this example, we’ll walk through creating a Custom Space for…

Install Mylio Photos on a Smartphone or Tablet

Install Mylio Photos » Install Mylio Photos on a Smartphone or Tablet

!If you’re new to Mylio Photos, we recommend beginning your setup on a computer at mylio.com, rather than on a mobile device. (You can easily add your mobile device after setup is complete.) Starting on a computer gives you access to a free personalized…

Add Media From a Computer or External Drive

Add Photos, Videos, and Documents » Add Media From a Computer or External Drive

In Mylio Photos, you can quickly and easily add media to your Mylio Photos Library from your computer or connected storage such as an external drive or NAS. To add a folder of media, click on the Add Media icon in the top app bar. Select the folder you wish to add,…

Using an External Editor on a Smartphone or Tablet

Edit and Improve Images » Edit with Other Applications » Using an External Editor on a Smartphone or Tablet

The Share command in Mylio Photos lets you quickly access most photo editing applications installed on your phone or tablet. Before you begin, you’ll need to configure the export and sharing settings to select the type of file you wish to edit. You can edit the…

Add Media From a Camera, Memory Card, or Phone

Add Photos, Videos, and Documents » Add Media From a Camera, Memory Card, or Phone

Mylio Photos makes importing media directly from a camera, SD card, or phone simple. Click the More Menu icon in the top app bar, and choose Settings. Select General then ensure that the toggle next to Show “Import SD Card” Dialog is in the ON…

Using an SSD with a USB-C iPhone or iPad

Backup and Protect » Add Devices » Add an External Drive » Using an SSD with a USB-C iPhone or iPad

Mylio Photos+ users can connect an external drive to iOS devices, such as an iPad or iPhone, and use it for storage or backup. This feature is handy for photographers and travelers who want access to their photos and files while on the go. This works best with USB-C…

Backup and Protect

Backup and Protect

Mylio Photos+ is a complete solution where you can connect your computer, phone, tablet, and hard drives into a single photo library, browse all your photos from any device, and keep your most important memories automatically backed up to multiple hard drives to…

Set Up an S3 Server on NAS

Backup and Protect » Add Devices » Add a Cloud Service » Set Up an S3 Server on NAS

Mylio Photos+ supports backing up your photo library to any S3-compatible storage, including NAS devices that offer S3 support. This allows your NAS to act as a Vault, providing a secure and private backup location on your local network or remotely. Before beginning…

Understanding the Storage Panel

Backup and Protect » Control Device Storage » Understanding the Storage Panel

The Storage Panel in Mylio Photos provides essential details about individual files, such as their local Sync Policy, Associated Files, and Original File Locations. To access the Storage Panel, select a single image, then click the info icon at the top of the right…

Store Specific Files Locally for Offline Access

Backup and Protect » Store Specific Files Locally for Offline Access

Mylio Photos+ lets you customize the sync policy for individual files, allowing you to adjust quality settings for specific photos, videos, and documents on each device. This feature is useful in various situations, such as: Keeping the original-quality file of your…

Add Mylio Drive+ with SecureCloud Storage

Backup and Protect » Add Devices » Add Mylio Drive+ with SecureCloud Storage

Mylio Drive+ offers privacy-focused storage, catering to individuals seeking cloud-like functionality with enhanced data security and confidentiality. This solution prioritizes user privacy and is a reliable offsite storage option for safeguarding cherished memories…

Use Microsoft OneDrive with Mylio Photos+

Backup and Protect » Add Devices » Add a Cloud Service » Use Microsoft OneDrive with Mylio Photos+

Choose OneDrive from the Add a Cloud Service dialog. Select either Encrypt my files or Don’t encrypt my files, then click the Continue button. Log in to your Microsoft account. Once signed in, click or tap Yes to allow Mylio Photos+ to Access OneDrive…

Use Google Drive with Mylio Photos+

Backup and Protect » Add Devices » Add a Cloud Service » Use Google Drive with Mylio Photos+

*NOTE: Adding Google Drive as a Mylio Photos+ device allows media from your Mylio Photos Library to be stored on Google Drive. It does not download or import any media that has previously been stored on Google Drive. To add media from Google Drive or Google Photos,…

Manage Guest Devices

Backup and Protect » Add Devices » Add a Guest Device » Manage Guest Devices

When you add a guest device to your Mylio Account, managing what the guest can see and do is simple. This includes automatically creating a custom Space and media Category using the guest’s name, giving you complete control over their experience while keeping your…

Free Up Space by Clearing the Cache

Backup and Protect » Control Device Storage » Free Up Space by Clearing the Cache

The Mylio Photos cache is a temporary holding area used when sync settings are adjusted. For example, if you’ve used Sync on Demand to temporarily access an optimized or original-quality (full-resolution) image on a device set to keep the Catalog Only, that media…

Add an External Drive

Backup and Protect » Add Devices » Add an External Drive

Adding an external drive is an effortless way for Mylio Photos+ subscribers to back up and protect their photos. Users can designate an external drive as a Vault to back up and protect their entire Mylio Photos Library or add an external drive for specific purposes…

Glossary – Tools and Terminology

Glossary – Tools and Terminology

Navigating Mylio Photos starts with understanding the tools and terminology. This section defines the standard tools and terms in this user manual. This chapter also includes a user interface overview of all menus, settings, and icons. Actions Menu – Located in…

Remove Folders or Files from Your Library

Manage Files and Folders » Remove Folders or Files from Your Library

There may be times when you want to remove content from your Mylio Photos Library without deleting the original files from your computer or external storage. Mylio Photos offers two ways to do this, depending on what you’re trying to remove: Top-level folders can…

Organize with Metadata in the Info Panel

Organize with Metadata in the Info Panel

The Info Panel in Mylio Photos provides detailed information about the files in your library, including camera EXIF data and editable metadata fields. The information displayed updates based on your selection: if you select a folder, it shows details about that folder;…

Use Backblaze B2 with Mylio Photos+

Backup and Protect » Add Devices » Add a Cloud Service » Use Backblaze B2 with Mylio Photos+

*NOTE: The steps below are an example configuration using Backblaze B2 with Mylio Photos+. Please consult Backblaze B2 documentation should your settings or options differ from the example below. Login to your Backblaze B2 account in a browser. If you don’t…

Use Wasabi with Mylio Photos+

Backup and Protect » Add Devices » Add a Cloud Service » Use Wasabi with Mylio Photos+

*NOTE: The steps below are an example configuration using Wasabi with Mylio Photos+. Please consult Wasabi documentation should your settings or options differ from the example below. Login to your Wasabi account in a browser. If you don’t have a Wasabi…

Dashboard

Glossary – Tools and Terminology » Menus, Settings, and Icons » Left Sidebar » Dashboard

Mylio Photos’ Dashboard is the hub for controlling your devices, syncing, and other essential tasks. Icon Name Description Getting Started The Getting Started section displays a checklist for new users to help set up and…

Download Original or Optimized Images

Backup and Protect » Download Original or Optimized Images

Downloading the original or optimized versions for a specific image or series of images can be helpful if you do not want to change the sync policy for an entire folder. Mylio Photos has three photo-quality sizes that can be stored on your devices: Thumbnails – A…

Use Amazon AWS with Mylio Photos+

Backup and Protect » Add Devices » Add a Cloud Service » Use Amazon AWS with Mylio Photos+

*NOTE: The steps below are an example configuration using Amazon AWS with Mylio Photos+. Please consult Amazon AWS documentation should your settings or options differ from the example below. Login to your Amazon AWS account in a browser. If you don’t have an…

Manage Devices with Remote Control

Backup and Protect » Manage Devices with Remote Control

Remote Control allows users to set up and adjust settings on other devices signed in to their Mylio Photos+ account. This feature is handy for more technical users who want to manage the core settings, views, and syncing of their family members’ or trusted…

Understanding Linked Folders

Appendix » Understanding Linked Folders

Adding media via a Linked Folder preserves your existing file structure and allows Mylio Photos to display the media from that folder without moving it. When adding a Linked Folder from an external drive or NAS, it is essential to note the differences between…

Your File System and Mylio Photos

Appendix » Your File System and Mylio Photos

What Files and Folders does Mylio Photos create? Mylio Photos creates files and folders on each device where the Mylio Photos application is installed. On computers, external drives, and cloud services, these files are visible in the file system. On smartphones and…

Settings

Glossary – Tools and Terminology » Menus, Settings, and Icons » Top App Bar » More Menu » Settings

The main Settings menu in Mylio Photos provides a range of options that enable you to personalize your user experience. This section will explore each available choice and provide you with additional resources to help configure Mylio Photos to suit your preferences.…

Add Mylio Drive

Backup and Protect » Add Devices » Add Mylio Drive

Each Mylio Photos+ plan includes access to Mylio Drive with unlimited storage of Optimized Images at no extra cost. This means you can store a copy of your entire photo library for easy (and private) access by your devices. Optimized Images are perfect for everyday…

Remove Devices

Backup and Protect » Add Devices » Remove Devices

If you have a device listed on your account that you no longer use or possess, you can remove and Unregister the device from your Mylio Account. This may be necessary if you get a new computer, reformat the hard drive on your existing computer, or upgrade to a new…

Import from Frame.io

Add Photos, Videos, and Documents » Add Media From an Online Service » Import from Frame.io

Mylio Photos’ Frame.io integration is designed for digital photographers and video creatives who use the Camera to Cloud technology from Frame.io. With the Frame.io Folder Importer, users can easily connect their workflow to all creative applications and local…

Right Panel

Glossary – Tools and Terminology » Menus, Settings, and Icons » Right Panel

Mylio Photos’ Right Panel lets you manage and edit various photo and video parameters. The right panel can be opened when in use and closed when you prefer to focus on your photos. Open the Right Panel by clicking on the Info icon at the top of the right…

Add Media From Apple Photos

Add Photos, Videos, and Documents » Add Media From Apple Photos

Mylio Photos can easily connect to media from Apple Photos and your iCloud Photo Library-connected devices (e.g., macOS Computers and iOS devices like iPhones and iPads). Once connected, you can find these photos and videos in the Apple Photos folder in the Folders…

Operating System Menu Bar

Glossary – Tools and Terminology » Menus, Settings, and Icons » Operating System Menu Bar

Most settings in Mylio Photos can be adjusted from within the application window. However, some controls are specific to the Windows and macOS operating systems. These options can be found in the operating system menu bar. Windows Menu Bar File Add Media –…

Add Media From Android Media Library

Add Photos, Videos, and Documents » Add Media From Android Media Library

There are two ways to add media from an Android phone or tablet into Mylio Photos: Installing the Mylio Photos app on your phone or tablet. The Mylio Photos Android app lets you easily view, edit, and organize the photos from your media library in the Mylio Photos…

More Menu

Glossary – Tools and Terminology » Menus, Settings, and Icons » Top App Bar » More Menu

The More menu lets you customize how your photos are viewed and provides access to Mylio Photos’ main settings. The More menu has different options depending on what view you’re currently in and can be accessed from the horizontal three-dot icon in the upper-right…

How to Start Over with Mylio Photos

Appendix » How to Start Over with Mylio Photos

!Resetting Mylio Photos is a major step that is rarely needed and should only be done with caution. Most issues can be resolved without starting over. Before proceeding, we strongly recommend consulting Mylio Support to explore alternative solutions. You can reach our…

Working with an Unsupported Raw File

Appendix » Supported File Types and Cameras » Working with an Unsupported Raw File

Sometimes, you may encounter files that Mylio Photos cannot read. These files will appear as a black square with a rectangle and squiggly line . This indicates that the file is unsupported or corrupt. Unsupported Files Unsupported files come in two…

Customize the Folders View

Manage Files and Folders » Customize the Folders View

The Folders View in Mylio Photos can be customized to suit your organizational preferences and visual style. By default, folders are grouped into predefined Sections, such as the Mylio Photos Library, Shared Content, Social Media, Apple & Android Photos, and Devices…

Actions Menu

Glossary – Tools and Terminology » Menus, Settings, and Icons » Right Sidebar » Actions Menu

The Actions Menu dynamically changes based on the current view and what (if any) media is selected. It contains common commands and can be accessed from the Actions Menu icon or by right-clicking on a selection. Select Command Description …

Browse by Task with Workflows

Browse Your Mylio Photos Library » Browse by Task with Workflows

Workflows change which tools are shown on the screen based on a desired task. Choose from preset goals such as Organizing, Photo Sharing, File Management, and more for a streamlined Interface. See just the tools you need and hide the ones you don’t. You can…

Edit and Improve Images

Edit and Improve Images

Whether capturing images of your kids, recording moments of a spectacular vacation, or restoring old family photos, editing can help make your pictures look their best. Mylio Photos contains essential editing tools that work equally well on your computer and mobile…

Customize Face Detection Settings

Tag People Using Facial Recognition » Customize Face Detection Settings

Mylio Photos’ settings offer several options to adjust facial recognition settings to fit your workflow. Click the More Menu icon in the top app bar, choose Settings, and then select Advanced. Enable or Disable Face Detection Face detection in Mylio…

Activating Your Mylio Photos+ Subscription

Manage Your Mylio Account » Activating Your Mylio Photos+ Subscription

Mylio Photos+ is a subscription plan that adds additional features to your Mylio Photos application. A Mylio Photos+ membership adds intelligent management and protection for a lifetime of photos and videos. Subscribers can access their entire library from any device…

Manage Files and Folders

Manage Files and Folders

Folders and files in Mylio Photos directly reflect the structure of your actual file system. When you view the Folders View in Mylio Photos, you see the real locations of your photos, videos, and documents on your computer and external storage. Mylio Photos is…

How Media Is Categorized While Syncing

Appendix » How Media Is Categorized While Syncing

When adding media to your Mylio Photos Library—whether from a new import, camera roll, or shared device—Mylio automatically begins syncing the media across your devices. To protect your privacy, all unsynced media is now categorized as Private by default during the…

Browse by Category with Spaces

Browse by Category with Spaces

Spaces provide a powerful way to organize your Mylio Photos library into clean, purpose-driven views. Each Space displays only the media associated with specific Categories, helping you declutter your workspace and focus on what matters most—whether that’s personal…

Move Files and Folders

Manage Files and Folders » Move Files and Folders

Whether you’re refining your folder structure, organizing recent imports from the Mylio InBox, or consolidating content from multiple devices, Mylio Photos makes it easy to move files and folders while keeping everything in sync across your library. You can move…

Understanding XMP Files

Organize with Metadata in the Info Panel » Understanding XMP Files

What Are XMP Files? XMP files (Extensible Metadata Platform) are small text files that store important details about your photos. These files are saved next to the images they reference in your file system and help keep your photo organization intact. They include…

Coming from Lightroom Classic

Appendix » Coming from Lightroom Classic

Mylio Photos can be easily integrated into your existing Lightroom Classic workflow or used as a replacement for Lightroom’s digital asset management. By linking folders cataloged by Lightroom Classic to Mylio Photos, users can use Mylio Photos’ intuitive views to…

Free Up Space on Camera Roll or Media Library

Cleanup Disk Space » Free Up Space on Camera Roll or Media Library

If you’re running out of storage on your mobile device, Mylio Photos can help! The Free Up Space on This Device tool is designed to safely clear media from your Camera Roll or Media Library after verifying that the Original files are securely backed up to another…

Manage Spaces

Browse by Category with Spaces » Manage Spaces

Spaces can be customized to match your personal workflow or shared library needs. You can assign Passcodes, choose which Views and Tools are available, and add QuickCollections to control how each Space functions. If you’re using a Family or Team plan, you can also…

Top App Bar

Glossary – Tools and Terminology » Menus, Settings, and Icons » Top App Bar

The Top App Bar contains several icons pointing to some of Mylio Photos’ most essential tools and features. Top App Bar on a Phone Icon Name Description Navigate Back Click to return to the previous folder, album, or…

Add Devices

Backup and Protect » Add Devices

Mylio Photos can be installed on any Windows, Android, macOS, or iOS device that meets the system requirements. With a Mylio Photos+ subscription or active trial, any devices connected to your Mylio account will seamlessly connect over your local network or internet…

Share to Other Apps (Mobile)

Share and Export » Share to Other Apps (Mobile)

Mylio Photos seamlessly interacts with the built-in Android and iOS sharing options on your mobile device. Sharing photos via email, messaging or text, iCloud photo sharing, and social media apps like Facebook, Instagram, and others is quick and easy. Select your…

Using Auto-Mark in Photo DeDupe

Cleanup Disk Space » Find Duplicate Photos (Photo DeDupe) » Using Auto-Mark in Photo DeDupe

Auto-Mark is helpful when you have many duplicates to sort through. When enabled, Auto-Mark will scan the duplicate files and determine the best photos and videos to keep based on the criteria you select. All other duplicates will be “marked” for removal. …

Updating Your Account Information

Manage Your Mylio Account » Updating Your Account Information

Update Your Email Address Go to account.mylio.com and log in to your Mylio Account. Click on Change Email below to your email address. Enter your new email address twice to confirm the change, then select Change Email. The next time you launch Mylio Photos,…

Adding Linked Calendars

Browse Your Mylio Photos Library » Browse the Calendar View » Adding Linked Calendars

Linking a digital calendar to Mylio Photos automatically populates your LifeCalendar with Events. Mylio Photos can import calendars from several services, including Outlook, Gmail, and iCloud. Click the More Menu icon in the top app bar, and choose…

Print Your Photos

Share and Export » Print Your Photos

Printing your images directly from Mylio Photos is easy and can be done from a computer or mobile device. Printing from a Computer Select the photo(s) you wish to print, then click the Share icon in the right sidebar and choose Print. Choose from the…

Keeping Mylio Photos Up To Date

Appendix » Keeping Mylio Photos Up To Date

Keeping Mylio Photos up to date means you always have the newest features and tools at your fingertips. *TIP: Mylio Photos requires an active internet connection to download and install updates. You may want to use Wi-Fi or a wired internet connection (rather than…

Handling Lost Originals

Backup and Protect » Manage Device Settings » Handling Lost Originals

If Mylio Photos+ cannot locate an original-quality version of a file, it will mark it as a Lost Original. This typically occurs when the original version of a file is deleted outside of Mylio Photos (for example, in macOS Finder, Windows Explorer, or a phone’s camera…

Where are the Photos, Videos, and Documents I Imported?

Appendix » Where are the Photos, Videos, and Documents I Imported?

One of the key advantages of Mylio Photos is that you can view and manage all your media within the application while still having access to your files through your computer’s file system. Where Are My Photos? The location of your media files depends on how you…

Supported File Types

Appendix » Supported File Types and Cameras » Supported File Types

Mylio Photos supports many photo, video, and document formats. The table below outlines the supported file types and level of compatibility. Compatibility Levels Import – These files can be imported into the Mylio Photos Library. Sync – These files can…