Search - Mylio Photos - Version 24.3

Install Mylio Photos on a Computer

Install Mylio Photos » Install Mylio Photos on a Computer

Installing Mylio Photos for the First Time *TIP: If you’ve already installed and activated Mylio Photos on another device, click here for instructions on adding a computer to your Mylio Photos account. Go to mylio.com and choose Mylio Personal or Mylio…

Install Mylio Photos on a Smartphone or Tablet

Install Mylio Photos » Install Mylio Photos on a Smartphone or Tablet

!If you’re new to Mylio Photos, we recommend beginning your setup on a computer at mylio.com, rather than on a mobile device. (You can easily add your mobile device after setup is complete.) Starting on a computer gives you access to a free personalized…

Set Up an S3 Server on NAS

Backup and Protect » Add Devices » Add a Cloud Service » Set Up an S3 Server on NAS

Mylio Photos+ supports backing up your photo library to any S3-compatible storage, including NAS devices that offer S3 support. This allows your NAS to act as a Vault, providing a secure and private backup location on your local network or remotely. Before beginning…

Access Optimized Images from Other Devices (Sync on Demand)

Backup and Protect » Access Optimized Images from Other Devices (Sync on Demand)

Sync on Demand allows devices storing low-quality thumbnail images to temporarily show a higher resolution optimized image for editing or sharing. This is a perfect workflow for mobile devices when you’re on the go. Click the More Menu icon in the top app bar,…

Add Metadata on Import

Organize with Metadata in the Info Panel » Add Metadata on Import

As you add and import media to your Mylio Photos Library using the Copy or Move options, you have the option to include additional metadata such as: Copyright Information (IPTC Card) Custom File Names Custom Folder Organization Keywords Add Creator and…

Using an External Editor on a Smartphone or Tablet

Edit and Improve Images » Edit with Other Applications » Using an External Editor on a Smartphone or Tablet

The Share command in Mylio Photos lets you quickly access most photo editing applications installed on your phone or tablet. Before you begin, you’ll need to configure the export and sharing settings to select the type of file you wish to edit. You can edit the…

Remove Devices

Backup and Protect » Add Devices » Remove Devices

If you have a device listed on your account that you no longer use or possess, you can remove and Unregister the device from your Mylio Account. This may be necessary if you get a new computer, reformat the hard drive on your existing computer, or upgrade to a new…

Add Devices

Backup and Protect » Add Devices

Mylio Photos can be installed on any Windows, Android, macOS, or iOS device that meets the system requirements. With a Mylio Photos+ subscription or active trial, any devices connected to your Mylio account will seamlessly connect over your local network or internet…

Show Support Options on Startup

Additional Help » Help Menu » Show Support Options on Startup

Mylio Photos makes it easy to access advanced troubleshooting with the Show Support Options on Startup command. Click the question mark icon in the top app bar Click More Help Options to access the Help menu. Choose Advanced, then Show Support Options on…

Add Mylio Drive

Backup and Protect » Add Devices » Add Mylio Drive

Each Mylio Photos+ plan includes access to Mylio Drive with unlimited storage of Optimized Images at no extra cost. This means you can store a copy of your entire photo library for easy (and private) access by your devices. Optimized Images are perfect for everyday…

Install Mylio Photos

Mylio Photos can be installed on a variety of devices, such as computers, tablets, and smartphones including: Windows computers and tablets (Windows 10 version 21H2 and later, 64-bit only; Windows 11) Windows ARM – Surface X Pro (Windows 10 version 21H2 and…

Uninstall Mylio Photos

Appendix » Uninstall Mylio Photos

We genuinely believe you’ll love Mylio Photos. However, if you ever decide to leave Mylio Photos, you’ll find your photo library is in even better shape than when you started. Mylio Photos is not a closed ecosystem. All photos remain accessible on any…

Manage Guest Devices

Backup and Protect » Add Devices » Add a Guest Device » Manage Guest Devices

When you add a guest device to your Mylio Account, managing what the guest can see and do is simple. This includes automatically creating a custom Space and media Category using the guest’s name, giving you complete control over their experience while keeping your…

Access Multiple Mylio Accounts

Manage Your Mylio Account » Access Multiple Mylio Accounts

Most Mylio Photos users will only need a single account, but switching between account profiles is simple if you choose to have more than one account or are helping others manage their Mylio accounts. Click the account icon in the top app bar, then click the Switch…

Manage Your Mylio Account

You can access and manage your Mylio Account by clicking on the Account icon in the top app bar, then clicking the Manage Account Details button, by visiting account.mylio.com, or by clicking on Manage Account at the bottom of the Mylio.com home page. This…

Manually Updating Mylio Photos

Appendix » Keeping Mylio Photos Up To Date » Manually Updating Mylio Photos

Manually Updating Mylio Photos In the rare case that you encounter an issue with the automatic or in-app update installer, you can choose to update Mylio Photos Manually by downloading the most recent version of the application. Click here to download the most recent…

Welcome to Mylio Photos

Welcome to the Mylio Photos How-To Guide Your go-to resource for learning how to organize, protect, and enjoy your photo library. Whether you’re brand new to Mylio Photos or ready to explore advanced features, this How-To Guide offers clear instructions, best…

Browse Your Mylio Photos Library

Mylio Photos makes browsing your photos, videos, and documents a breeze. Regardless of your library’s organization level, Mylio Photos intelligently groups media, streamlining your browsing experience. Whether you want to see everything from all sources in one…

Join the Mylio Photos Community

Additional Help » Join the Mylio Photos Community

The Mylio Photos Community, located at community.mylio.com, is your hub for Mylio Photos news, events, education, photo sharing, and more. Find other Mylio Photos users and get inspired! Mylio Photos Community FAQs What is the Mylio Photos Community? The Mylio…

Search the Mylio Support Forum

Additional Help » Search the Mylio Support Forum

Mylio Photos’ Support Forum, located at forum.mylio.com, is the best place to ask troubleshooting questions and get answers from other Mylio Photos users.

Moving Your Mylio System Folder

Appendix » Moving Your Mylio System Folder

Mylio Photos places the Mylio System Folder in your computer’s User directory by default. This setup is ideal for most users, but there are circumstances where a user may want or need to move the Mylio System Folder to a secondary internal hard drive or external hard…

Managing Your Mylio SecureCloud Plan

Manage Your Mylio Account » Managing Your Mylio SecureCloud Plan

To utilize Mylio Drive+ for syncing original-quality photos, videos, and documents, you’ll need to add a SecureCloud storage plan to your Mylio Photos+ membership. Keep in mind that your storage plan can be tailored to be smaller than your entire library,…

Activating Your Mylio Photos+ Subscription

Manage Your Mylio Account » Activating Your Mylio Photos+ Subscription

Mylio Photos+ is a subscription plan that adds additional features to your Mylio Photos application. A Mylio Photos+ membership adds intelligent management and protection for a lifetime of photos and videos. Subscribers can access their entire library from any device…

Using QuickFilters in Mylio Photos

Find Photos, Videos, and Documents » Using QuickFilters in Mylio Photos

Mylio Photos’ QuickFilters helps you quickly find specific photos, videos, and documents by narrowing your browsing results based on specific criteria. QuickFilters can be used in any view with options to filter by folder, date, event, file type, album, person,…

Use Wasabi with Mylio Photos+

Backup and Protect » Add Devices » Add a Cloud Service » Use Wasabi with Mylio Photos+

*NOTE: The steps below are an example configuration using Wasabi with Mylio Photos+. Please consult Wasabi documentation should your settings or options differ from the example below. Login to your Wasabi account in a browser. If you don’t have a Wasabi…

Using the Mylio Photos InBox

Add Photos, Videos, and Documents » Add Media From a Computer or External Drive » Using the Mylio Photos InBox

The Mylio InBox is a quick and easy way to add media to your Mylio Photos Library. When the Mylio Photos application is installed, the Mylio InBox folder is automatically created. You can find it in the Mylio Photos Folders view. You’ll also see a shortcut in…

Keep Your Devices in Sync

Backup and Protect » Keep Your Devices in Sync

Mylio Photos+ makes it simple to access your media on all your devices. The sync process ensures that your devices always have the same information about the media in your library. Each time new photo and video files are added to one device, they become available on…

Manage Devices with Remote Control

Backup and Protect » Manage Devices with Remote Control

Remote Control allows users to set up and adjust settings on other devices signed in to their Mylio Photos+ account. This feature is handy for more technical users who want to manage the core settings, views, and syncing of their family members’ or trusted…

Limit Access On Your Device with the Guest Space

Browse by Category with Spaces » Limit Access On Your Device with the Guest Space

The Guest Space is designed for temporarily sharing your device—such as a phone, tablet, or computer—while protecting your private content and restricting access to sensitive tools and settings. It’s ideal for situations when a friend or family member wants to…

Free Up Space on Camera Roll or Media Library

Cleanup Disk Space » Free Up Space on Camera Roll or Media Library

If you’re running out of storage on your mobile device, Mylio Photos can help! The Free Up Space on This Device tool is designed to safely clear media from your Camera Roll or Media Library after verifying that the Original files are securely backed up to another…

Add Media From Android Media Library

Add Photos, Videos, and Documents » Add Media From Android Media Library

There are two ways to add media from an Android phone or tablet into Mylio Photos: Installing the Mylio Photos app on your phone or tablet. The Mylio Photos Android app lets you easily view, edit, and organize the photos from your media library in the Mylio Photos…

Keeping Mylio Photos Up To Date

Appendix » Keeping Mylio Photos Up To Date

Keeping Mylio Photos up to date means you always have the newest features and tools at your fingertips. *TIP: Mylio Photos requires an active internet connection to download and install updates. You may want to use Wi-Fi or a wired internet connection (rather than…

Add Mylio Drive+ with SecureCloud Storage

Backup and Protect » Add Devices » Add Mylio Drive+ with SecureCloud Storage

Mylio Drive+ offers privacy-focused storage, catering to individuals seeking cloud-like functionality with enhanced data security and confidentiality. This solution prioritizes user privacy and is a reliable offsite storage option for safeguarding cherished memories…

Use Google Drive with Mylio Photos+

Backup and Protect » Add Devices » Add a Cloud Service » Use Google Drive with Mylio Photos+

*NOTE: Adding Google Drive as a Mylio Photos+ device allows media from your Mylio Photos Library to be stored on Google Drive. It does not download or import any media that has previously been stored on Google Drive. To add media from Google Drive or Google Photos,…

Use Microsoft OneDrive with Mylio Photos+

Backup and Protect » Add Devices » Add a Cloud Service » Use Microsoft OneDrive with Mylio Photos+

Choose OneDrive from the Add a Cloud Service dialog. Select either Encrypt my files or Don’t encrypt my files, then click the Continue button. Log in to your Microsoft account. Once signed in, click or tap Yes to allow Mylio Photos+ to Access OneDrive…

Your File System and Mylio Photos

Appendix » Your File System and Mylio Photos

What Files and Folders does Mylio Photos create? Mylio Photos creates files and folders on each device where the Mylio Photos application is installed. On computers, external drives, and cloud services, these files are visible in the file system. On smartphones and…

Use Amazon AWS with Mylio Photos+

Backup and Protect » Add Devices » Add a Cloud Service » Use Amazon AWS with Mylio Photos+

*NOTE: The steps below are an example configuration using Amazon AWS with Mylio Photos+. Please consult Amazon AWS documentation should your settings or options differ from the example below. Login to your Amazon AWS account in a browser. If you don’t have an…

Use Backblaze B2 with Mylio Photos+

Backup and Protect » Add Devices » Add a Cloud Service » Use Backblaze B2 with Mylio Photos+

*NOTE: The steps below are an example configuration using Backblaze B2 with Mylio Photos+. Please consult Backblaze B2 documentation should your settings or options differ from the example below. Login to your Backblaze B2 account in a browser. If you don’t…

Using Dynamic Search in Mylio Photos

Find Photos, Videos, and Documents » Using Dynamic Search in Mylio Photos

Mylio Photos’ Dynamic Search is the most innovative and fastest way to find specific files. The application dynamically indexes your files as you add and import media into your Mylio Photos Library. This information is added to a blazing-fast SQL database that…

Store Specific Files Locally for Offline Access

Backup and Protect » Store Specific Files Locally for Offline Access

Mylio Photos+ lets you customize the sync policy for individual files, allowing you to adjust quality settings for specific photos, videos, and documents on each device. This feature is useful in various situations, such as: Keeping the original-quality file of your…

How to Start Over with Mylio Photos

Appendix » How to Start Over with Mylio Photos

!Resetting Mylio Photos is a major step that is rarely needed and should only be done with caution. Most issues can be resolved without starting over. Before proceeding, we strongly recommend consulting Mylio Support to explore alternative solutions. You can reach our…

Using FamilySearch Person IDs in Mylio Photos

Organize with Metadata in the Info Panel » Adding Relationship and Contact Information for People » Using FamilySearch Person IDs in Mylio Photos

If you’re using Mylio Photos to organize and create a family history archive, you can connect your FamilySearch.org account to quickly and easily import information about your family members, such as their birth and death date(s), notes, and their FamilySearch Person…

Using the Find Command in Mylio Photos

Find Photos, Videos, and Documents » Using the Find Command in Mylio Photos

The Find command looks at the current page or container you’re browsing and attempts to find matches. The Find dialog is hidden by default in most views but is always visible in the Map view. Using the Find Command: Navigate to a view (e.g., All Photos,…

Delete an Album

Organize Media in Albums » Delete an Album

Deleting an Album removes that particular collection but does not delete any photos or videos from your Mylio Photos Library. Click the Albums icon in the left sidebar. Select the Album you want to remove from Mylio Photos. Right-click your selection or tap the…

Add an External Drive

Backup and Protect » Add Devices » Add an External Drive

Adding an external drive is an effortless way for Mylio Photos+ subscribers to back up and protect their photos. Users can designate an external drive as a Vault to back up and protect their entire Mylio Photos Library or add an external drive for specific purposes…

Store Specific Folders Locally for Offline Access (Tap to Sync)

Backup and Protect » Store Specific Folders Locally for Offline Access (Tap to Sync)

Tap to Sync gives you control over how individual folders are stored on each device, allowing you to override the device’s sync policy. This is especially useful when you want specific folders to be available offline in original or optimized quality—regardless…

Rescan an Image for Faces

Tag People Using Facial Recognition » Rescan an Image for Faces

If you accidentally ignored a face you want to tag or have decided to tag a person you previously ignored, you can have Mylio Photos Rescan Faces. Select the photo(s) you want to rescan. Right-click your selection or tap the Actions Menu icon in the right…

Sorting Media in an Album

Organize Media in Albums » Sorting Media in an Album

Mylio Photos provides flexible sorting options within albums, allowing you to organize your photos and videos in a way that best suits your needs. Accessing the Sort Order To change the sort order in an album: Open an Album in Mylio Photos. Click the More Menu…

Add Media From a Camera, Memory Card, or Phone

Add Photos, Videos, and Documents » Add Media From a Camera, Memory Card, or Phone

Mylio Photos makes importing media directly from a camera, SD card, or phone simple. Click the More Menu icon in the top app bar, and choose Settings. Select General then ensure that the toggle next to Show “Import SD Card” Dialog is in the ON…

Working with an Unsupported Raw File

Appendix » Supported File Types and Cameras » Working with an Unsupported Raw File

Sometimes, you may encounter files that Mylio Photos cannot read. These files will appear as a black square with a rectangle and squiggly line . This indicates that the file is unsupported or corrupt. Unsupported Files Unsupported files come in two…

Add Media From an Online Service

Add Photos, Videos, and Documents » Add Media From an Online Service

Over the years, you may have shared hundreds or thousands of photos on social media platforms like Instagram, Facebook, or Flickr – but when was the last time you looked at those photos? Mylio Photos makes it simple to import and back up these images so you can enjoy…

Add Media from an iPhoto or Aperture Library

Add Photos, Videos, and Documents » Add Media from an iPhoto or Aperture Library

Mylio Photos makes importing your legacy iPhoto or Aperture Library quick and easy. *NOTE: If you’re using Apple Photos on your computer, iPhone, or iPad, please see these instructions for importing your library to Mylio Photos. The instructions below are for…

Using an SSD with a USB-C iPhone or iPad

Backup and Protect » Add Devices » Add an External Drive » Using an SSD with a USB-C iPhone or iPad

Mylio Photos+ users can connect an external drive to iOS devices, such as an iPad or iPhone, and use it for storage or backup. This feature is handy for photographers and travelers who want access to their photos and files while on the go. This works best with USB-C…

Add a Phone or Tablet

Backup and Protect » Add Devices » Add a Phone or Tablet

Mylio Photos+ can be installed on each phone or tablet you have, making it simple to access your Mylio Photos Library from all your devices. *TIP: If you’re installing for the first time and have not installed and activated Mylio Photos+ on another device, click…

Export to a Folder

Share and Export » Export to a Folder

At some point, you’ll want to export edited images from your Mylio Photos Library. Whether you’ve cropped a photo, adjusted exposure and color, or added important metadata like keywords and ratings, Mylio Photos saves these changes as metadata in XMP sidecar files.…

Manage Files and Folders

Folders and files in Mylio Photos directly reflect the structure of your actual file system. When you view the Folders View in Mylio Photos, you see the real locations of your photos, videos, and documents on your computer and external storage. Mylio Photos is…

Add a NAS

Backup and Protect » Add Devices » Add a NAS

Mylio Photos+ provides two ways to include a NAS in your workflow: Standard Configuration with a host computer (Windows only) Creating an S3 Private Cloud with your NAS (Windows/macOS) Differences Between S3 Private Cloud and Standard Mylio NAS Setup Setting up…

Backup and Protect

Mylio Photos+ is a complete solution where you can connect your computer, phone, tablet, and hard drives into a single photo library, browse all your photos from any device, and keep your most important memories automatically backed up to multiple hard drives to…

Dashboard

Glossary – Tools and Terminology » Menus, Settings, and Icons » Left Sidebar » Dashboard

Mylio Photos’ Dashboard is the hub for controlling your devices, syncing, and other essential tasks. Icon Name Description Getting Started The Getting Started section displays a checklist for new users to help set up and…

Set a Device Sync Policy Preset

Backup and Protect » Keep Your Devices in Sync » Set a Device Sync Policy Preset

Device Sync Policies determine how your Mylio Photos Library is stored and accessed on each connected device. Mylio Photos includes several built-in sync policy presets designed to support different device types and workflows. You can also create custom SyncPolicies or…

Settings

Glossary – Tools and Terminology » Menus, Settings, and Icons » Top App Bar » More Menu » Settings

The main Settings menu in Mylio Photos provides a range of options that enable you to personalize your user experience. This section will explore each available choice and provide you with additional resources to help configure Mylio Photos to suit your preferences.…

Understanding Linked Folders

Appendix » Understanding Linked Folders

Adding media via a Linked Folder preserves your existing file structure and allows Mylio Photos to display the media from that folder without moving it. When adding a Linked Folder from an external drive or NAS, it is essential to note the differences between…

Add a Cloud Service

Backup and Protect » Add Devices » Add a Cloud Service

Adding a cloud service is an excellent way for Mylio Photos+ subscribers to back up and protect their photos offsite securely and privately. Users can designate a cloud service as a Vault to back up and protect their entire Mylio Photos Library or add a Cloud service…

Browse the Folders View

Browse Your Mylio Photos Library » Browse the Folders View

The Folders View in Mylio Photos gives you a clear, organized look at where your photos and videos are stored across all your devices. Folders in Mylio Photos represent real locations on your devices. That means when you organize, rename, or move folders in Mylio…

Adding Linked Calendars

Browse Your Mylio Photos Library » Browse the Calendar View » Adding Linked Calendars

Linking a digital calendar to Mylio Photos automatically populates your LifeCalendar with Events. Mylio Photos can import calendars from several services, including Outlook, Gmail, and iCloud. Click the More Menu icon in the top app bar, and choose…

Glossary – Tools and Terminology

Navigating Mylio Photos starts with understanding the tools and terminology. This section defines the standard tools and terms in this user manual. This chapter also includes a user interface overview of all menus, settings, and icons. Actions Menu – Located in…

Understanding XMP Files

Organize with Metadata in the Info Panel » Understanding XMP Files

What Are XMP Files? XMP files (Extensible Metadata Platform) are small text files that store important details about your photos. These files are saved next to the images they reference in your file system and help keep your photo organization intact. They include…

Free Up Space by Clearing the Cache

Backup and Protect » Control Device Storage » Free Up Space by Clearing the Cache

The Mylio Photos cache is a temporary holding area used when sync settings are adjusted. For example, if you’ve used Sync on Demand to temporarily access an optimized or original-quality (full-resolution) image on a device set to keep the Catalog Only, that media…

Add Media From Apple Photos

Add Photos, Videos, and Documents » Add Media From Apple Photos

Mylio Photos can easily connect to media from Apple Photos and your iCloud Photo Library-connected devices (e.g., macOS Computers and iOS devices like iPhones and iPads). Once connected, you can find these photos and videos in the Apple Photos folder in the Folders…

Create a Custom Device Sync Policy with SyncCollections

Backup and Protect » Keep Your Devices in Sync » Set a Device Sync Policy Preset » Create a Custom Device Sync Policy with SyncCollections

Device Sync Policy presets like SpaceSaver or Vault work well for most situations. But if you need more control over which files are stored on a specific device, SyncCollections give you that flexibility. SyncCollections let you define exactly what media is synced…

Download Original or Optimized Images

Backup and Protect » Download Original or Optimized Images

Downloading the original or optimized versions for a specific image or series of images can be helpful if you do not want to change the sync policy for an entire folder. Mylio Photos has three photo-quality sizes that can be stored on your devices: Thumbnails – A…

Share with Copy and Paste (System Clipboard)

Share and Export » Share with Copy and Paste (System Clipboard)

Copy and Paste is a quick and easy way to export images from Mylio Photos to use in other applications. Mylio Photos uses your operating system’s clipboard to temporarily store a copy of your photo that you can paste into most applications or even image-ready fields…

Understanding the Storage Panel

Backup and Protect » Control Device Storage » Understanding the Storage Panel

The Storage Panel in Mylio Photos provides essential details about individual files, such as their local Sync Policy, Associated Files, and Original File Locations. To access the Storage Panel, select a single image, then click the info icon at the top of the right…

Add a Guest Device

Backup and Protect » Add Devices » Add a Guest Device

Mylio Photos makes it easy to securely share your photo library with trusted family members, friends, or collaborators using Guest Devices. With a Family Plan or Team Plan, you can invite others to connect their devices, assign personalized access, and configure…

Share to Other Apps (Mobile)

Share and Export » Share to Other Apps (Mobile)

Mylio Photos seamlessly interacts with the built-in Android and iOS sharing options on your mobile device. Sharing photos via email, messaging or text, iCloud photo sharing, and social media apps like Facebook, Instagram, and others is quick and easy. Select your…

Add Media with Guided Import

Add Photos, Videos, and Documents » Add Media with Guided Import

The first time you launch Mylio Photos, you’ll be prompted to Start Adding Photos and Videos. This will open the Guided Import checklist that suggests different media sources you may want to import into your Mylio Photos Library. Designed to help new users…

More Menu

Glossary – Tools and Terminology » Menus, Settings, and Icons » Top App Bar » More Menu

The More menu lets you customize how your photos are viewed and provides access to Mylio Photos’ main settings. The More menu has different options depending on what view you’re currently in and can be accessed from the horizontal three-dot icon in the upper-right…

Manage Device Settings

Backup and Protect » Manage Device Settings

Device Settings let you customize how each device on your account is set up. Click the Dashboard icon in the left sidebar. Select Devices, then click or tap on a Device Card to open the Device Settings. Customize the settings below to best fit each device and…

Adding Relationship and Contact Information for People

Organize with Metadata in the Info Panel » Adding Relationship and Contact Information for People

Once you’ve tagged a person in your Mylio Photos Library, you can add a wide variety of information about that person, from contact information (for easy photo sharing) to relationships and even pertinent dates. This information can be added manually, imported from…

Managing File System Changes with External Changes Policy

Backup and Protect » Manage Device Settings » Managing File System Changes with External Changes Policy

Mylio Photos+ includes an External Changes Policy (formerly called Safe Delete) that helps you manage what happens when files are deleted using your computer’s file system, outside of the Mylio Photos application. This feature is especially useful when you’re…

Top App Bar

Glossary – Tools and Terminology » Menus, Settings, and Icons » Top App Bar

The Top App Bar contains several icons pointing to some of Mylio Photos’ most essential tools and features. Top App Bar on a Phone Icon Name Description Navigate Back Click to return to the previous folder, album, or…

Edit and Improve Images

Whether capturing images of your kids, recording moments of a spectacular vacation, or restoring old family photos, editing can help make your pictures look their best. Mylio Photos contains essential editing tools that work equally well on your computer and mobile…

Control Device Storage

Backup and Protect » Control Device Storage

By default, Mylio Photos+ will automatically manage available disk space on any device that is not configured as a Vault. The application automatically determines the amount of free space to leave on a device, but this amount can be customized to fit your device…

Where are the Photos, Videos, and Documents I Imported?

Appendix » Where are the Photos, Videos, and Documents I Imported?

One of the key advantages of Mylio Photos is that you can view and manage all your media within the application while still having access to your files through your computer’s file system. Where Are My Photos? The location of your media files depends on how you…

Add Photos, Videos, and Documents

Mylio Photos is the perfect way to collect everything that matters to you into a central library so you can easily organize and enjoy a lifetime of memories. To get started, use the Guided Import checklist or click the plus icon in the top app bar to open the Add…

Add a Computer

Backup and Protect » Add Devices » Add a Computer

Installing Mylio Photos on a New Computer Mylio Photos+ can be installed on each computer you have, making it simple to access your Mylio Photos Library from all your devices. *TIP: If you’re installing for the first time and have not installed and activated Mylio…

Permanently Delete Files

Manage Files and Folders » Permanently Delete Files

Permanently deleting media can be necessary for a variety of reasons. Here are a few examples: A photo or video is no longer needed. Photos are blurry or otherwise unrecognizable. You have duplicates you wish to dispose of. !WARNING: Deleting media from Mylio…

Remove Folders or Files from Your Library

Manage Files and Folders » Remove Folders or Files from Your Library

There may be times when you want to remove content from your Mylio Photos Library without deleting the original files from your computer or external storage. Mylio Photos offers two ways to do this, depending on what you’re trying to remove: Top-level folders can…

Handling Lost Originals

Backup and Protect » Manage Device Settings » Handling Lost Originals

If Mylio Photos+ cannot locate an original-quality version of a file, it will mark it as a Lost Original. This typically occurs when the original version of a file is deleted outside of Mylio Photos (for example, in macOS Finder, Windows Explorer, or a phone’s camera…

Right Panel

Glossary – Tools and Terminology » Menus, Settings, and Icons » Right Panel

Mylio Photos’ Right Panel lets you manage and edit various photo and video parameters. The right panel can be opened when in use and closed when you prefer to focus on your photos. Open the Right Panel by clicking on the Info icon at the top of the right…

Explore Related Media with QuickActions

Find Photos, Videos, and Documents » Explore Related Media with QuickActions

Mylio Photos’ QuickActions enable you to find and connect memories as you browse. When viewing an image in single photo view, you may notice small icons in the upper right corner of the picture. Click on each of these icons to explore related media. Show in Folder…

Add Media vs. Add Device – What is the Difference?

Appendix » Add Media vs. Add Device – What is the Difference?

One of the most common questions about Mylio Photos involves adding media and devices to Mylio Photos. While these two options might sound similar, they serve very different purposes. Adding Media is making photos and videos visible in your Mylio Photos Library.…

Removing vs. Deleting Similar Images

Cleanup Disk Space » Find Similar Photos (Photo DeClutter) » Removing vs. Deleting Similar Images

When using the Mylio Photos Photo DeClutter tool on a computer, you have the option to either Remove or Delete duplicate files. Delete Checked permanently deletes the selected similar files from your computer and all synced Mylio Photos+ devices. This action…

Operating System Menu Bar

Glossary – Tools and Terminology » Menus, Settings, and Icons » Operating System Menu Bar

Most settings in Mylio Photos can be adjusted from within the application window. However, some controls are specific to the Windows and macOS operating systems. These options can be found in the operating system menu bar. Windows Menu Bar File Add Media –…

Import a Google Photos Library

Add Photos, Videos, and Documents » Add Media From an Online Service » Import a Google Photos Library

Importing photos from a Google Photos Library uses Google Takeout, allowing you to download your personal data from your Google account. Download .zip file(s) containing your Google Photos Library using Google Takeout. Go to takeout.google.com in your web…

Move Files and Folders

Manage Files and Folders » Move Files and Folders

Whether you’re refining your folder structure, organizing recent imports from the Mylio InBox, or consolidating content from multiple devices, Mylio Photos makes it easy to move files and folders while keeping everything in sync across your library. You can move…

Adding IPTC and Copyright Information

Organize with Metadata in the Info Panel » Adding IPTC and Copyright Information

Adding copyright information to a photograph’s metadata creates an extra layer of protection against image theft and misuse. Mylio Photos allows you to add information about the owner or creator of a picture, including a copyright notice, using the IPTC…

Import from Frame.io

Add Photos, Videos, and Documents » Add Media From an Online Service » Import from Frame.io

Mylio Photos’ Frame.io integration is designed for digital photographers and video creatives who use the Camera to Cloud technology from Frame.io. With the Frame.io Folder Importer, users can easily connect their workflow to all creative applications and local…

Understanding the Sync Panel

Backup and Protect » Keep Your Devices in Sync » Understanding the Sync Panel

The Sync Panel shows you an overview of each device’s status in your Mylio Photos Library. On a computer or tablet, click the info icon at the top of the right sidebar to reveal the right panel and access the Sync Panel. On a phone, tap the More Menu icon in…

Export with a Watermark

Share and Export » Export with a Watermark

Adding a watermark helps a layer of protection and personal branding to your photos when sharing online. Mylio Photos offers the option to add a customizable text watermark or apply a graphic watermark to your exported and shared photos. Mylio Photos’ watermark…