One of the most common questions about Mylio Photos involves adding media and devices to Mylio Photos. While these two options might sound similar, they serve very different purposes.
- Adding Media is making photos and videos visible in your Mylio Photos Library. This is done by Moving or Copying media to a folder that Mylio Photos is watching, or adding a Linked Folder, which tells Mylio Photos to watch that specific folder.
- Adding Devices to Mylio Photos, adds places for your photos to live. Devices can be for viewing – like your laptop or mobile phone, or for storage – such as an external hard drive or cloud service. Devices such as a desktop computer with a lot of storage capacity can be used for viewing and storage.
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Angela@Mylio wrote: Mar 11, 2025
Hi David - Please visit https://support.mylio.com/en/articles/8589424-troubleshooting-external-drive-does-not-appear-in-mylio-photos-app and following the listed instructions. If you need additional assistance, please reach out to our support team directly via the in-app Help menu.
David Wright wrote: Mar 8, 2025
My external storage drive, LaCie, is not discoverable in Mylio. How do we enable this drive?